JPMorgan Chase

As a senior associate content designer for Chase Wealth Management, I’ve worked on both customer- and employee-facing projects, partnering with design, research and product teams to simplify experiences that too often can be complicated and formal.

I love to make content more usable, establish a friendlier voice tailored precisely to its audience, and make experiences more inclusive and accessible.

Highlights:

• I helped create an AI style guide assistant that was converted into a skill for expanded use.

• I was the content designer on a finalist team in our division’s 2025 AI Hackathon, using conversation design skills to create Bella, a form-filling chatbot for clients.

• Through Chase I earned a certificate in user experience design from Cornell in December, 2023 and a certificate in AI Ethics and Productivity from Section.

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